Ribbon

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I have a user who cannot see any ribbons on any page in NAV 2017. We have re-installed NAV and still no luck. We had a super user log on to the users machine with a different profile and he cannot see any ribbons. So we believe it is the machine. What might be missing from his machine that would cause this issue?

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Suresh Kulla 49,257 Super User 2025 Season 2 on at

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RE: Ribbon

Delete the Personalization.xml file and try, can this user see the ribbons if he logs into another machine ?

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Stefano Demiliani 37,166 Most Valuable Professional on at

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RE: Ribbon

As first step, try press CTRL+F1. If the ribbon will not appear then try to delete Profile Metadata or User Metadata tables.

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