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857Hi everyone,
We're facing an issue in Business Central with ACH payments.
Steps
- Used Suggest Vendor Payments (summarized by vendor).
- Payment Method = ACH.
- Bank Payment Type = Electronic Payment.
- Successfully used Bank > Export.
- The payment journal was not posted.
Issue
Now we cannot:
- Delete the Payment Journal batch.
- Void the payment (Bank > Void returns "There are no entries to void.").
- Void from Check Ledger Entries because the status is Exported, not Posted.
We also tried Actions > Generate EFT File, but no lines appeared, and recreating the issue in UAT did not help.
Our goal is to:
- Delete the failed Payment Journal batch.
- Remove or update the related Check Ledger Entries stuck in Exported status.
Has anyone experienced this issue? Is there a supported way to reset the Check Printed flag or clean up these exported entries when the payment journal was never posted?
Any suggestions would be appreciated. Thank you!
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