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Workflow next step id

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Posted on by Ahsan baig 123

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I have created a custom workflow for a custom page in Business Central to run an approval process.

I also created custom events and responses and configured them within the workflow.

However, when I execute it, the workflow instance gets deleted after the first go.

Upon further investigation, I found that in the Workflow Step table, the “Next Workflow Step ID” field remains 0. Because of this, the system assumes there are no further steps, considers the workflow complete, and deletes the workflow instance.

My question is: how can I properly assign or configure the “Next Workflow Step ID” field so that the workflow continues to the next step instead of ending after the first one?

Categories:

Dynamics 365 Business Central

Microsoft Dynamics NAV

Dynamics 365 Business Central migration

Microsoft Dynamics RMS

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Yash_Mistry 510 on at

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Hello,

I encountered the same issue with custom workflows in Microsoft Dynamics 365 Business Central. To resolve it, I created workflow templates and then generated workflows based on those templates, which worked correctly.

I would recommend reviewing your workflow events configuration carefully, as the issue may be related to how the events are defined or linked. If needed, feel free to share your setup, and I can help you review it.

Thank you.

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Gerardo Rentería Ga... 26,794 Most Valuable Professional on at

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Hi, good day
I hope this can help you, and give you some hints.

Next workflow step id is empty

Best Regards
Gerardo

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YUN ZHU 101,080 Super User 2026 Season 1 on at

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Hi, hope the following helps.

Walkthrough: Implementing New Workflow Events and Responses

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-walkthrough-workflow-events-responses

Some examples from NAV:

https://chrisdsilvablog.wordpress.com/2018/07/27/how-to-create-a-custom-approval-workflow-in-dynamics-nav-part-1/

https://mibuso.com/downloads/create-custom-approval-workflow

Thanks.

ZHU

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OussamaSabbouh 16,318 Super User 2026 Season 1 on at

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Hello,
You usually don’t set Next Workflow Step ID manually. In Business Central, that value is effectively determined by how the workflow lines are built on the Workflow page, especially the indentation/hierarchy between steps. If your first custom event runs and the next step is not configured as a proper child/next workflow line, BC sees no continuation, leaves Next Workflow Step ID = 0, and ends/deletes the workflow instance. So the fix is to make sure your workflow has a valid entry point, then add the following steps and indent them correctly under the previous step, with valid event/response combinations and conditions; also recheck this if you changed any primary event/response in a template, because that can break the next-step references.

Regards,
Oussama Sabbouh

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