Hello.
I am having a weird issue that I can't resolve and it is the first time I have seen it. Performed all sorts of different ideas but can't get it to work.
Issue: I have sales orders and transfer orders work that are stuck with the status "In process". I can't cancel the work because I keep getting weird errors. Most recent one I got when I tried to cancel the work was "load line work created quantity can't be updated to a negative value".
Approach: 1. I have tried cancelling the work on the work details form where it tells you pick and put location etc. This didn't work.
2. Performed a clean up job to cancel the work through warehouse management > Periodic task > clean up > cancel work. This works sometimes in this scenario and doesn't work other times, so can't figure out root cause.
Any suggestions would be appreciated. A Microsoft ticket has been issued but prefer to have someone to share knowledge or ideas who has faced something similar to this before. Always interested in looking at things from different perspective.