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sales prices list related

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Posted on by CU24091307-0

hey, here are two sales prices one for all customers:

see the item no 9600709 cost is 75
Now on another sales price list which is just for specific customer:

same item but different cost with discount alright

Alright now coming to the point is when i create sales order it takes the amount of list for all customer 75 and discount which is specified on sales price list for one customer. All i want is system should pick that list for specific customer instead of all customers.

tell why this is happening if someone can help on this ......

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Business Central

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Yi Yong 1,137 Super User 2024 Season 2 on at

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sales prices list related

Hello,

As YUN ZHU mentioned, the default behaviour is the 'best price' will be selected instead of 'Specific' Customer has priority over 'All'.

https://learn.microsoft.com/en-us/dynamics365/business-central/sales-how-record-sales-price-discount-payment-agreements?tabs=current-experience#best-price-calculation
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YUN ZHU 72,583 Super User 2024 Season 2 on at

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sales prices list related

Because the system will automatically take the best price, which is the lowest price, so 75 is taken.
As far as I know, this default behavior cannot be modified unless customized.

Hope this helps.

Thanks.

ZHU