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Finance | Project Operations, Human Resources, ...
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RSAT (D365 Finance & Operations) – “No client was opened in the timeout period”

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I’m trying to set up RSAT (Regression Suite Automation Tool) to run existing test cases from Azure DevOps Test Plans against a Dynamics 365 Finance & Operations environment (cloud sandbox). The ADO connection works (PAT + test plan connection successful), but the browser automation cannot start the client session.

Environment

  • RSAT installed on local Windows machine

  • Microsoft Edge + Edge WebDriver (msedgedriver) is being launched by RSAT

  • D365FO environment: LEARN sandbox (host in EU region)

  • Azure DevOps: Test Plan + duplicated Test Suite (safe copy)

  • Authentication: Entra ID (App registration + certificate)

What I configured (RSAT)

In RSAT settings:

  • Hostname: cont-learn.sandbox.operations.eu.dynamics.com

  • SOAP Hostname: cont-learnaossoap.sandbox.operations.eu.dynamics.com
    (I have also tried with/without https:// in both fields)

User/Admin:

  • Admin username tried: user@company.com and username (both exist in the environment)

Certificate/App registration:

  • Certificate exported from LCS “Connect” for the environment (got .crt + .pfx + password)

  • Installed certificate locally under Current User > Personal > Certificates

  • Added the certificate thumbprint to the Entra ID app registration under Certificates & secrets

  • App registration is used for RSAT authentication (client id available, can share if needed, but prefer not to post publicly)

Steps to reproduce

  1. Open RSAT

  2. Validate Azure DevOps connection → Successful

  3. Select Test Plan → Successful

  4. Configure Hostname + SOAP Hostname + Admin user

  5. Click “Test connection” (or start running a test)

Expected result

RSAT should open Edge, authenticate, and load D365FO so it can attach to the client and execute UI automation.

Actual result

RSAT shows error:

  • “No client was opened in the timeout period”

Edge opens briefly, but loads a failing page:

  • “This page isn’t working … can’t currently handle this request”

  • URL looks like:
    https://cont-learn.sandbox.operations.eu.dynamics.com/TestPage.htm?serviceName=Service<GUID>

If I open this manually:

  • https://cont-learn.sandbox.operations.eu.dynamics.com/TestPage.htm
    I get a white page that just says “test initializing”.

WebDriver output (PowerShell window)

Starting msedgedriver 144.0.3719.115 (...) on port 63005
Only local connections are allowed.
msedgedriver was started successfully on port 63005.
DevTools listening on ws://127.0.0.1:63008/devtools/browser/<GUID>
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