Microsoft Dynamics 365 | Integration, Dataverse...

LOG IN TO DYNAMICS365

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Posted on by LH-19012125-0

I CAN NOT BEGIN TO WORK WITH THE DYNAMICS365 PROGRAM BECAUSE I CANT FIGURE HOW TO LOG IN TO THE PROGRAM

I HAVE PURCHASED LICENSES, AND CONTACTED CUSTOMER SERVICE SEVEN TIMES TODAY AND AFTER A EXTREMELY LONG HOLD PERIODS, AND EXPLAIN THE SITUATION

I HAVE BEEN HUNG UP ON OR DISCONNECTED BY THE CUSTOMER SERVICE REP.

PLEASE CAN YOU GET ME STARTED OR HELP ME TO LOG IN TO DYNAMICS365

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Power Platform integration

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PerezAguiar Microsoft Employee on at

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Hello @LH-19012125-0

Can you share some feedback here? Screenshots, details..

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Olaleke 10 on at

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Your post could use a bit of clarification so the community can assist effectively.

When you mention “Dynamics 365,” are you referring to a specific Dynamics 365 application (for example Sales, Customer Service, Business Central, etc.)? Dynamics 365 is a suite of products, and access depends on the exact license purchased.

You also mentioned that licenses have been purchased. Please confirm which Dynamics 365 license you have, as this determines both access and the correct sign-in experience.

To access your Dynamics 365 environment, you can sign in through the Power Platform Admin Center using:

https://aka.ms/ppac

Log in with the same Microsoft account used to purchase the license. From there, you should be able to view or create environments and access your Dynamics 365 applications.

Once you share the specific license, the community can provide more targeted guidance.

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PerezAguiar Microsoft Employee on at

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Hey!

Let's start from the begining: Are you able to access to Admin.powerplatform.com with your user account? If so, can you provide a screenshot?
Also, can you indicate which licenses and to whom you've purchased?

Regards,

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Anthony Blake 3,001 Super User 2025 Season 2 on at

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Hi @LH-19012125-0

This is a community site and not Microsoft, but we might be able to help anyway.

Which Dynamics 365 product are you referring to? CE? Finance? BC?

Anthony

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Sohaib Cheema 49,593 User Group Leader on at

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Hi,

Who is managing your implementation? Is it a partner or in-house team?

Someone should have provided you the system URL. Are you from IT or from another department? Do you have access to admin portal of Dynamics?

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