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Finance | Project Operations, Human Resources, ...
Suggested answer

Vendor Invoice Automation - Match Product Receipts Automatically- Failure with multiple receipts

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Posted on by 4

Hi everyone,

I'm encountering an issue with the background process "Match vendor invoice lines with product receipts." The invoices are imported via EDI, and the matching works only when there is a single receipt per purchase order. However, if there are multiple receipts for the same invoice — with partial quantities for different invoiced products — the process fails to work as expected.

Has anyone else experienced this issue?

Thank you!

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  • Suggested answer
    CA Neeraj Kumar Profile Picture
    4,530 on at
    Vendor Invoice Automation - Match Product Receipts Automatically- Failure with multiple receipts
    Hi,
     
    Please confirm about this parameter "Number of times to attempt automatic matching", 
     
    Extract from the article:
    The matching process will run until the matched product receipt quantity equals the invoice quantity. However, if there are multiple product receipts for a single invoice line, you’ll need to run the process multiple times to achieve the full quantity match. You can specify the maximum number of times that the system should try to match product receipts to an invoice line before it concludes that the process failed. The process will run in the background, either hourly or daily.
     
    Regards,
    Neeraj Kumar
     
     
  • CS-15101245-0 Profile Picture
    4 on at
    Vendor Invoice Automation - Match Product Receipts Automatically- Failure with multiple receipts
    thank you @CA Neeraj Kumar for you response! I've  already set the number to 24 but I'm still no getting any results from the automation process, the log remains empty. Is there anything else I might be missing?
     

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