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Small and medium business | Business Central, N...
Suggested Answer

Aged Accounts Receivable (Obsolete)

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Posted on by 1,068

Good morning,

Our BC environment was upgraded from 28.2 to 28.3, and we now have a TB that has been regarded as ‘obsolete’. The ‘modern’ version is Excel and the users are having issues with the change, the format is totally different. Those TBs regarded as ‘obsolete’ will eventually be removed. 

Some of the issues - 

Even though there's a refresh button when clicked the pivot table is not refreshing, payments have been made and posted, what am I missing?

The Excel report when generated there are fields that may be removed, the user has to do this every time, the ‘enable content’ is only on the first instance is this the only means of updating the report?

If changes need to be made it shouldn't be too technical for the user.

Regards

Rosemary

 

 

I have the same question (0)
  • Suggested answer
    Grigorios Mavrogeorgis Profile Picture
    3,081 Super User 2026 Season 2 on at

    Good morning Rosemary,

    The pivot refresh only re-reads the data sheet inside the workbook, it does not go back to BC. To get the new postings use the Data tab and Refresh All — that is what runs the queries against Business Central, and it asks you to sign in the first time. Then refresh the pivot. If external content stays blocked you keep seeing the old numbers.

    For the fields the users remove every time, don't fix it on the generated file. Take the Excel layout from Report Layouts, copy it, remove the fields once, save it and upload it back as a custom layout, then set it as default for that report. After that everyone gets it clean, and no code is involved.

    The Enable Content prompt goes away if IT adds the download folder as a Trusted Location in Excel.

    And if they really dislike Excel, a Financial Report with a row definition gives a trial balance straight on screen. Might be worth showing them that too.

     

    Glad to help - follow up if anything is unclear.   

    ►  If this solved it, marking it verified helps others too.       

    Regards,
    Grigorios Mavrogeorgis
    Business Central Consultant & AL Developer

    Work: Gmsoft Limited
    Blog:  insidebusinesscentral
    LinkedIn: linkedin.com/in/gregorymavrogeorgis

  • Suggested answer
    Mansi Soni Profile Picture
    10,350 Super User 2026 Season 2 on at

    Hello @RR-07061806-0 ,

    The key point is that Refresh on the PivotTable only refreshes the PivotTable; it does not necessarily retrieve new data from Business Central. Users should first use Data > Refresh All in Excel to refresh the Business Central data connection, and then refresh the PivotTable. For fields that users have to remove every time, the better approach is to modify the Excel layout once under Report Layouts, save it as a user-defined layout, and set it as the default. This avoids repeated manual changes and keeps the report user-friendly.

    https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-reports-obsoletion

    Hope this answer helps you!

    Regards,
    Mansi Soni

  • Suggested answer
    AndrewThomas81 Profile Picture
    2,398 Super User 2026 Season 2 on at

    You need to re-download the report to refresh the data.

     

    I have had a lot of frustration with these new reports not giving the same result, I'm most of the way there to correcting the aged accounts receivable/payable, only the aging is currently not working

     

    Kind Regards

     

    Andrew Thomas FCCA MCP

    YouTube - Use Business Central

    LinkedIn

  • Suggested answer
    OussamaSabbouh Profile Picture
    18,798 Super User 2026 Season 2 on at

    Hello Rosemary,

    The new Aged Accounts Receivable Excel (Report 4402) works differently from the legacy report: the workbook contains the Business Central data as of the time the report was generated, and the Excel Refresh only recalculates/refreshes the Power Query and PivotTables inside that workbook—it does not pull newly posted payments from Business Central, so after new transactions are posted you need to run the report again from BC. Enable Content is related to Excel security/Power Query and normally appears when required by the user's Excel security settings; Microsoft confirms the report does not connect to an external data source. For the formatting issue, users should not manually remove the same fields every time: an administrator can export the standard Excel report layout, modify it once in Excel, import it through Report Layouts, and set the customized layout as the default, giving users the required format each time without technical changes. The legacy Aged Accounts Receivables (Report 120) is being replaced, so customizing the new Excel layout is the recommended long-term approach.

    Regards,
    Oussama Sabbouh

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