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Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

How to edit user contact information

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Posted on by 8
Hi, can anyone point me in the right direction here? How do I edit the user contact information as shown in the attached image? I cant seem to find the edit button. or is it simply I dont have admin rights to edit them?
Thanks
tech.JPG
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  • Suggested answer
    Zahid Ali Profile Picture
    19 on at

    You must have the System Administrator or a custom role that includes:

    • Write permission on the System User entity
    • Assign/Reassign privileges
    • Business Management privileges

    If You Only Have App Access Roles (like in your image):

    • Sales Enterprise App Access
    • Customer Service App Access
    • Custom Entity, etc.
    You won’t be able to edit anything on the user profile — that’s why you’re not seeing any “Edit” or inline controls.
     

    How to Fix It

    Ask your current environment-level System Administrator to do one of the following:

    1. Assign you the “System Administrator” role in that environment (recommended if you're a Power Platform Admin)
    2. Or create a custom role with:
      1. Read + Write permissions on the systemuser table
      2. Business Unit-level access (if you're trying to edit only within your unit)
  • Ravitheja J Profile Picture
    6 on at
    Hi, navigate to the user record by clicking on the 'Manage user in Dynamics 365' button. From there, you will be able to edit the user information, if you are given edit permissions to the System User table. 
     

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