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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Problem with copilot (...
Finance | Project Operations, Human Resources, ...
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Problem with copilot (gpt-4o-mini not available in the current geography)

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Posted on by Migi 316
The following error appears from time to time in Action center: 
And as it instructs, I have checked that all the Generative AI features are Allowed in PPAC for this environment. Any other ideas are welcome!
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Dynamics 365 Finance
I have the same question (0)
  • Imran Mustafa001 Profile Picture
    Imran Mustafa001 88 on at

    Reason: The error occurs because the gpt-4o-mini model is not available in the current Power Platform region where the environment is hosted.
    At the same time, cross-region data movement is disabled at the tenant level, which prevents Copilot from accessing the model hosted in another geography.

    Solution: To resolve this issue, cross-region data movement must be enabled in the Power Platform Admin Center.

    • Log in to the Power Platform Admin Center (PPAC).

    • Navigate to Tenant settings.

    • Locate the setting Data movement across regions.

    • Enable this setting to allow cross-geo calls.

    • Ensure the parameter Enable Cross Geo Call is set to True

    • Save the changes and retry the Copilot action.


      •  

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