Issue in creating and syncing selective Outlook contacts in D365 Sales

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Posted on by Nabia Imran

Hi,

I want to create and sync selective contacts from my Outlook in Dynamics 365. I have integrated D365 with Outlook. If I simple click on the Inbox folder the D365 add-in appears in the header..

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But when I open the contacts folder or open any contact I am unable to find a way to create it in Dynamics 365.

Let me give an overview of the activity I want to perform. I have several contacts in my outlook and I want only add/create selective contacts (manually) in D365 Sales and track their activites.