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Small and medium business | Business Central, N...
Suggested Answer

Hide blocked customers

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Posted on by 579
I have some customers that have previously posted transactions. Now, I've set the customer to blocked, for all transaction types. However when I go to the customer field in various parts of the system, I can still see the customer. Is there anyway to have the search no longer show blocked customers?
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  • Suggested answer
    Teagen Boll Profile Picture
    3,143 Super User 2026 Season 1 on at
    Blocking the customer won't hide the customer but will just prevent you from posting transactions for that customer. 
     
    You would need to use filters to look at a list of not blocked customers:

    This should work on most reports and the customer page but may not be available everywhere.
     
    Some clients i've worked with also add leading "Z"s to the number or name so it's easier to filter and separate them from other active customers. You can use a filter similar to the Blocked filter:
    Without filter:

    With filter:
     
    Hopefully that helps!
     
    Best,
    Teagen Boll
    Social: LinkedIn

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