Retail transaction statement aggregated error

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Posted on by Afazal

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Hi all,
I am facing the below error while transaction data aggregation state. how to fix this issue.

While processing the state Customer order created, generic exception encountered in retail statement 88-000003096 in the controller : Cannot create a record in Sales orders (SalesTable). Sales order: SO-000005735, Cash.
The record already exists.

while the same sales order SO-000005735 already exist in posted sales order history.

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Dynamics 365 Commerce

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Mohamed Amine Mahmoudi 26,292 Super User 2025 Season 2 on at

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Retail transaction statement aggregated error

Hi @Afazal,

You need to verifiy the sequence number for sales order.

Best regards,

Mohamed Amine MAHMOUDI

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