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Supply chain | Supply Chain Management, Commerce
Suggested Answer

PO invoice Amount zero

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Posted on by 77

Hi everyone,

We have encountered an issue in D365 Finance & Supply Chain Management and would appreciate advice on the correct way to correct it.

Scenario

A purchase order was originally created with the correct unit prices. The PO was subsequently recalled and the prices were changed to zero.

Unfortunately, the user did not notice that the PO total amount had become 0 amount and proceeded with the receiving and invoicing process.

The sequence was:

PO created with correct prices → PO recalled/repriced to 0.00 amount → PO reconfirmed → Product receipt posted at zero cost → Goods issued/consumed at zero cost → Vendor invoice posted at 0.00 amount

As a result, we now have two accounting issues:

The vendor liability/AP is understated because the vendor invoice was posted at 0.00
The inventory/consumption cost is incorrect because the product receipt and subsequent issue/consumption were recorded at zero cost.

The goods have already been physically received and issued/consumed.

The affected items are weighted-average items, and inventory closing has never been run.

 

Any advice from someone experienced with D365 weighted-average costing, purchase price adjustments, and PO controls would be greatly appreciated.

I have the same question (0)
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    306,945 Super User 2026 Season 2 on at

    Hi,

    I will share one possible solution. There might be other options. In this case, you can go to the periodic option Inventory closing and recalculation. There is an option to adjust cost prices for incoming inventory transactions. That can correct the cost for the receipt/invoice. The inventory closing should be run thereafter to be able to adjust the cost of goods sold. 

    It will create an accounting entry using the inventory and profit/loss account. You can post the correct vendor invoice using a vendor invoice journal without having a relation with the PO.

  • Suggested answer
    Shri Ranjani Profile Picture
    215 on at
    Hi,
    You can maybe try this approach,
     
    • PO: Correct the unit price on the PO.
    • Product receipt: Since it was posted at zero, you generally cannot edit the posted receipt. If operationally possible, correct through the appropriate reversal/correction process and repost at the correct price.
    • Vendor invoice: Post/correct the invoice for the actual vendor amount so AP liability is correct.
    • Weighted average: Because inventory closing has not been run, run Inventory recalculation for the affected item/site/warehouse and relevant date range after correcting the transactions. This can adjust the financial cost of subsequent inventory transactions.
    • Consumption already issued: Review the inventory settlement/recalculation results to ensure the correct cost is reflected in the consumption/COGS transactions.

    Important: Don't use a manual GL journal as the first option, because that can create a mismatch between the inventory subledger and GL.

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