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Supply chain | Supply Chain Management, Commerce
Suggested Answer

Unified price management - Free item validation status as 'Not run' why?

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Posted on by 134

Hi,

 

We enabled UPM(price management) created free item. Added to Coupon.

After coupon active. Free item status showing as published and validation status showing as ‘Not run’ why?

 

Regards

C Rao

 

 

I have the same question (0)
  • Suggested answer
    AS-21081411-0 Profile Picture
    55 on at

    Since this discount is attached to a coupon, its Status and date fields are controlled by the coupon rather than the discount — Microsoft's docs are explicit that those fields become unavailable once Coupon code required is set to Yes. My guess is that the validation which normally runs when you enable a discount directly doesn't fire on the coupon path, which would leave validation status at "Not run."

    Worth testing: does a free item discount that isn't linked to a coupon show a validation status after you enable it? If it does, that points at the coupon path rather than your setup.

    More to the point — is the discount actually applying on orders? If it is, "Not run" may just be cosmetic. If it isn't, that's the real question and worth asking directly.

  • Suggested answer
    Shri Ranjani Profile Picture
    199 on at

    Hi,
    In D365 , a ‘Not run’ status on an active coupon's free item means the pricing validation batch job has not processed the record yet.

    Core Reasons
    • Pending Batch Job: The system runs validation on a schedule; your new setup is still in the queue.
    • Missing Manual Trigger: D365 often requires an explicit click to validate new price rules before the engine trusts them.
     
    Quick Fix
    1. Go to Pricing management > Discounts.
    2. Select your free item discount.
    3. Click Validate (or Recalculate) on the top action bar to force an update

    https://learn.microsoft.com/en-us/dynamics365/supply-chain/unified-pricing-management/upm-margin-discount-pricing-rules

    Kindly mark as verified if it helps

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