We would like to reach contacts via the email address they used to create a login for our portal. So we are going to keep track of the email address that contact uses to access our portal in an extra field on the contact file. This is not always the same email address as their professional email. So we would also like to email these contacts, but to the address of that login to inform them about our portal. Putting those contacts in a segment is no problem, but getting the email to arrive at that login email address is not possible. Does anyone have a solution for this?
We don't want to create extra contacts because, given that the first and last names are the same and sometimes the email address of the contact and the login are also the same, we will keep getting duplicate notifications.
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