Settlement of debit invoice against credit invoice

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Posted on by RJ-14081220-0

One of our users have marked one invoice against another invoice for settlement and now the screen is locked.

1. PO-0001- Customer A- Invoice-0001 Amount USD 17 Debit

2. PO-0002-Customer A-Invoice-0004 Amount USD (17) Credit.

We are neither able to undo settlement nor reverse this.

What is the solution?

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Dynamics 365 Finance

Microsoft Dynamics AX

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CA Neeraj Kumar 413 on at

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Settlement of debit invoice against credit invoice

Hi @RJ-14081220-0

Even though the answer is already verified, I’d like to share another useful way to handle this.

There is a form called “Vendor marked transaction details” where you can view all the marked transactions in one place. You can filter by Vendor and Legal entity, and then use the “Unmark selected transactions” button.

In your case, you already know which other transaction is marked, but if you’re ever unable to trace the marked transactions, this form provides a clear overview and makes it easy to manage them.

Regards,
Neeraj Kumar

If this helped, please mark it as "Verified" for others facing the same issue Keep in mind that it is possible to mark more than one answer as verified

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Syed Haris Shah 257 on at

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Settlement of debit invoice against credit invoice

Hi RJ,

What I understand from your question is that P001 has been marked with P002, and now, at the time of settlement, the system is not allowing you to mark the invoices. It is giving an error similar to: ‘This transaction has been marked for settlement by P001/P002 in company XXX.’

If that is the case, you need to go to P002, then click the Invoice tab, where you will find Open transactions under the Settlement button group. Open it and unmark the P001 transaction. After that, go to the Vendor Settlement form, mark the invoices for settlement, and post again.

If you find this answer helpful, please consider verifying the answer. 👍

Regards,

Syed Haris Shah

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Bharath jain 1,299 Super User 2025 Season 2 on at

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Settlement of debit invoice against credit invoice

Hi,

If you done the settlements and want to reverse it, you need to undo the settlements.

Regards,

Bharath Jain

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André Arnaud de Cal... 297,412 Super User 2025 Season 2 on at

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Settlement of debit invoice against credit invoice

Hi,

Can you explain what you mean by "the screen is locked"? Are you trying to access the settlement via a posted invoice or credit note?

You can undo settlements by navigating to the All customer page. From the action menu bar, choose Collect > (Settle) Undo settlement. Creating a new payment journal is not reversing settlements.

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RJ-14081220-0 73 on at

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Settlement of debit invoice against credit invoice

Thanks Raj,

ok so a new journal will be created, but the settlement tab will continue showing these marked invoices?

Or the list will be only for outstanding invoices.

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Raj Borad 1,309 on at

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Settlement of debit invoice against credit invoice

Hi @RJ-14081220-0,

Once settlement is locked, you can't directly undo it. You need to reverse it through a new journal.

Create a customer payment journal and enter a reverse entry for the settled invoices.

Thank you,

Raj D Borad

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