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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Why Shipped Qty not Re...
Small and medium business | Business Central, N...
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Why Shipped Qty not Returned still shows with -50 even after reverse done?

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Posted on by joshtechsolutions 4,347
Hi Community
 
I was doing a testing. I had posted received and invoiced for Purchase Order with an item of 50 qty and wants to return all qty and invoiced qty back to original.
 
So i did a receiving of Purchase Return Order and invoice using Purchase Credit Memo.
 
So I see that the Posted Purchase Invoice was able to reverse successfully.
 
however, at the item ledger entries, I see this column Shipped Qty not Returned with -50. May I know what does this means?
 
Thank you !
 
Categories:
Business Central
Microsoft Dynamics NAV
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 72,583 Super User 2024 Season 2 on at
    Why Shipped Qty not Returned still shows with -50 even after reverse done?
    Hi, It looks like the detail is not applied. You can try enabling the following option.
     
    Hope this helps.
    Thanks.
    ZHU
  • joshtechsolutions Profile Picture
    joshtechsolutions 4,347 on at
    Why Shipped Qty not Returned still shows with -50 even after reverse done?
     
    Thank you for your reply.
     
    Please correct me if i'm wrong, no sure why there is no financial impact.
     
    I see that when Purchase Return Order when posted invoiced, will automatically create a purchase credit memo and posted it too.
     
    Appreciate if you can elaborate how come there is no financial impact when Purchase Credit memo will also be posted automatically after posting of Purchase return order.
     
    Thank you.
  • Suggested answer
    CU25111026-0 Profile Picture
    CU25111026-0 2 on at
    Why Shipped Qty not Returned still shows with -50 even after reverse done?
    Hmm.

    Return Order work for this senario. You get return item/qty and you send back the exact same item/qty. = There is no finance impact.

    Credit memo: A: Write off (No return of item/Qty) - Do not use Item on CM lines use a dedicated G/L account.
                           B: On CM line put Item / qty. as what you got returned and link/applay the CM to the posted invoice/receipt lines so cost is correct.

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