Handling Bank Payment References (UTR) in Workflow-enabled Vendor Payment Journals

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Posted on by CAManuSharma

Hi everyone,

I’m working on a Vendor Payment Journal and have run into a process dilemma regarding workflows.

The client’s current requirement is as follows:

Approval: A manager must approve the journal lines in D365.
Execution: The user then manually executes the payment via the bank's portal.
Reference: The user receives a UTR/Payment Reference from the bank and needs to enter it into D365.
Posting: The journal is posted.

The Issue: Once the workflow is approved, the journal lines become read-only, preventing the user from entering the UTR.

In your experience, how do you typically handle this? Do you advise clients to make the payment first (obtaining the UTR), enter it into the journal, and then submit for approval? Or is there a standard workaround to allow editing of specific fields (like Payment Reference) post-approval without breaking the workflow integrity?

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Dynamics 365 Finance

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CA Neeraj Kumar 5,101 Super User 2026 Season 1 on at

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Hi Manu,

You can use data entities to update the payment reference in payment journal even after approved status...

Or even from payment transfer page, you should be able to update it.

Regards,

Neeraj Kumar

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