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Supply chain | Supply Chain Management, Commerce
Suggested Answer

F&O license needed for integrations?

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Hi,
 
We have an integration running in F&O. Just a 3rd party calling a custom service and querying some OData entities.
 
We created an app registration for this integration and a dedicated user account and we connected this user account to the app registration id (via the F&O menu item "Microsoft Entra ID Applications").
 
We don't use this dedicated user account to manually log in to F&O, so we only use it for the app registration (service principle).
 
Do we need a F&O license for this account?
 
The Microsoft licensing guide is not really clear in this. 
 
Thx in advance for your help!
 
 
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  • Suggested answer
    Martin Dráb Profile Picture
    240,097 Most Valuable Professional on at
    You don't need a license for the service account. Instead, you need licenses for actual users using the service. (You may be interested in Multiplexing chapter in Dynamics 365 Licensing Guide.)
  • Suggested answer
    Adis Profile Picture
    6,843 Super User 2026 Season 1 on at
    Hi,
     
    I agree with Martin. There is a whole chapter (sub) chapter on multiplexing.
     
     
     
    That means, if the device user is gathering\viewing data, you need to check if the users that will later also view the data have the proper license, same holds for writing data.
     
     
    Kind regards, Adis

     

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