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Unable to Edit in Excel

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Posted on by AleAlonso

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Hello,

UAT and production environments have the same BC version and user has the same permissions in both environments. However, user is able to Edit in Excel in UAT, but when trying to do the same in production, they get this error message: "ADD-IN ERROR, you don't have permission to use this add-in. Contact your system administrator to request access"

Any ideas why?

Thanks

Alejandra

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Dynamics 365 Business Central

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YUN ZHU 74,036 Super User 2024 Season 2 on at

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Unable to Edit in Excel

Hi, hope the following helps as well.

Dynamics 365 Business Central: How to allow Edit in Excel but not Open in Excel (Prohibit the use of Open in Excel)

https://yzhums.com/43933/

Dynamics 365 Business Central: How to allow Open in Excel but not Edit in Excel (Prohibit the use of Edit in Excel)

https://yzhums.com/40901/

Thanks.

ZHU
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Khushbu Rajvi. 4,744 on at

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Unable to Edit in Excel

Yes, it seems to be a permission issue. Set Excel edit permissions for the user and check for differences in Add-In permissions or configurations between UAT and production. Ensure the Add-In is correctly deployed and configured in production.
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Jun Wang 7,443 Super User 2024 Season 2 on at

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Unable to Edit in Excel

looks like a permission issue, try to add permission to the user.
Mustafa Omerbegović 1,079 on at

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Unable to Edit in Excel

Hello,

in addition, newer BC versions have permission sets for EDIT IN EXCEL.
You can try to add permission sets to users and then try to edit in excel.

Greetings
gdrenteria 12,290 Most Valuable Professional on at

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Unable to Edit in Excel

Hi

Could you check this Viewing and Editing in Excel From Business Central - Business Central | Microsoft Learn

Best

GR