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10,213Hello Community Folks!
I have a scenario related to Purchase Order processing in Business Central and would appreciate your guidance.
We have a Purchase Order for which one or more Posted Purchase Receipts already exist, and in some cases, the purchase invoice has also been posted. After the goods are received, the user identifies that some of the received items are defective and need to be returned to the vendor.
Depending on the vendor, they agree to provide a replacement for the defective quantity without asking us to create a new Purchase Order, and instead send the replacement against the original Purchase Order.
I would like to understand whether this scenario can be managed using standard Business Central functionality. Is it possible to return the defective quantity and receive the replacement against the same Purchase Order, or is the standard Microsoft-recommended approach to use a Purchase Return Order and create a new Purchase Order for the replacement? I would appreciate your guidance on the recommended standard process.
Thanks in advance!
Regards,
Mansi Soni
We have a Purchase Order for which one or more Posted Purchase Receipts already exist, and in some cases, the purchase invoice has also been posted. After the goods are received, the user identifies that some of the received items are defective and need to be returned to the vendor.
Depending on the vendor, they agree to provide a replacement for the defective quantity without asking us to create a new Purchase Order, and instead send the replacement against the original Purchase Order.
I would like to understand whether this scenario can be managed using standard Business Central functionality. Is it possible to return the defective quantity and receive the replacement against the same Purchase Order, or is the standard Microsoft-recommended approach to use a Purchase Return Order and create a new Purchase Order for the replacement? I would appreciate your guidance on the recommended standard process.
Thanks in advance!
Regards,
Mansi Soni
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