Hello Team,
I am unable to access a Dynamics 365 environment.
Error Details:
- User: kuili@microsoft.com
- Error Code: notMemberOfOrg
- Environment ID: unqc43cf3dc6692ef118a6600224826e
- Timestamp: 7/15/2026 10:22:08 AM UTC
- Service Request ID: df3ef53b-d6ed-439b-93f2-0313352dfd8c
Issue Description:
When attempting to access the Dynamics 365 environment, the system displays a message indicating that my account must be added to the environment security group before access can be granted.
Business Impact:
This issue is preventing me from accessing the environment and performing required business operations.
Request:
Could you please verify:
1. Whether my account is a member of the correct Entra ID / Azure AD Security Group.
2. Whether the environment is configured with a Security Group restriction.
3. Whether my user account needs to be added to the environment and synchronized.
Please advise on the required actions or help grant the necessary access.
Thank you.