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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / How to cancel or rever...
Supply chain | Supply Chain Management, Commerce
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How to cancel or reverse the work which in process in warehouse management for sales order?

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Posted on by CU03011729-0
Unable cancel the work when work status is In process and the work status at the line level is closed in warehouse management for Sales order (Shipment status -In Process). When try to reverse work from loads getting “You cannot cancel work that is on a user” error.
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Dynamics 365 Supply Chain Management
  • Suggested answer
    Fasih Profile Picture
    Fasih 380 on at
    How to cancel or reverse the work which in process in warehouse management for sales order?
    Hi,
     
    To cancel any work that is not being cancelled or reversed by any other means, use the following process:

    go to Warehouse management -> Periodic tasks -> Clean up -> Cancel work.
     
    Hope this helps you.
     
    Best Regards
     
     

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