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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Self Exclusion Process
Service | Customer Service, Contact Center, Fie...
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Self Exclusion Process

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Posted on by EAAA_Phill 5

Good Morning All

I hope you are well? We are currently reviewing our Self Exclusion Process as part of the revised gambling commission guidelines. We have a work around in our CRM, however I would like to know if anyone else has been through this process and what solution you've put in place.

Many thanks

Phill

I have the same question (0)
  • LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at

    Hi partner,

    Currently, there is no similar workaround in Dynamics CRM, could you share more details about your requirement?

    Regards,

    Leo

  • CU02020839-0 Profile Picture
    CU02020839-0 4 on at
    Questions about gambling compliance come up constantly, especially from people running international traffic. One common mistake is ignoring age restrictions in different countries. In a thread I followed, https://affroom.com/blog/legal-gambling-age/ was linked right in the discussion to explain how legal gambling age rules vary by region. That context alone can save accounts from bans and prevent targeting the wrong audience.

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