Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / FastTrack for Dynamics 365 forum / Error "The user must h...
FastTrack for Dynamics 365 forum
Suggested answer

Error "The user must have access to at least one vendor" on Vendor Login

(1) ShareShare
ReportReport
Posted on by Umair Jiwani 138
Hi Guys,
 
Vendor after login in to D365 when he clicks on any Button like Vendor Information he is getting the below error. 
Please advise.
 
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 292,575 Super User 2025 Season 1 on at
    Error "The user must have access to at least one vendor" on Vendor Login
    Hi Umair,
     
    The roles seem to be correct at first sight. As mentioned below, the user should be linked to a person on the User information form. This person should be the contact person for a vendor. Next to this, the vendor has a setting for the vendor collaboration. Can you check this chain and if the vendor collaboration on the vendor is not set to Not active? 
  • Umair Jiwani Profile Picture
    Umair Jiwani 138 on at
    Error "The user must have access to at least one vendor" on Vendor Login
    Hi Andre, 
    For now, i have assigned:
    System External User
    Vendor Admin (External)
    Vendor Contact (External)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 292,575 Super User 2025 Season 1 on at
    Error "The user must have access to at least one vendor" on Vendor Login
    Hi Umair,
     
    Can you tell which security roles are assigned to this vendor? Is it having an external vendor role and the external user role?
  • Umair Jiwani Profile Picture
    Umair Jiwani 138 on at
    Error "The user must have access to at least one vendor" on Vendor Login
    Hi Andre, it's linked with Vendor 
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 292,575 Super User 2025 Season 1 on at
    Error "The user must have access to at least one vendor" on Vendor Login
    Hi Umair,
     
    Can you check if the user record for this vendor login is linked to a person which is a contact person for the vendor master record? If not, it will not know for what vendor the details should be presented.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,575 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,493 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans