Skip to main content
Post a question

Notifications

Announcements

🌸 Community Spring Festival 2025 Challenge 🌸
News and Announcements icon
Community site session details

Community site session details

Session Id : ppm2OhfMAIurj9eWfQ53vn
Dynamics 365 Community / Forums / FastTrack for Dynamics 365 forum / Error "The user must h...
FastTrack for Dynamics 365 forum
Suggested answer

Error "The user must have access to at least one vendor" on Vendor Login

Like (1) ShareShare
ReportReport
Posted on 7 Dec 2023 11:50:26 by Umair Jiwani 138
Hi Guys,
 
Vendor after login in to D365 when he clicks on any Button like Vendor Information he is getting the below error. 
Please advise.
 
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 293,384 Super User 2025 Season 1 on 16 Dec 2023 at 22:06:41
    Error "The user must have access to at least one vendor" on Vendor Login
    Hi Umair,
     
    The roles seem to be correct at first sight. As mentioned below, the user should be linked to a person on the User information form. This person should be the contact person for a vendor. Next to this, the vendor has a setting for the vendor collaboration. Can you check this chain and if the vendor collaboration on the vendor is not set to Not active? 
  • Umair Jiwani Profile Picture
    Umair Jiwani 138 on 11 Dec 2023 at 12:32:58
    Error "The user must have access to at least one vendor" on Vendor Login
    Hi Andre, 
    For now, i have assigned:
    System External User
    Vendor Admin (External)
    Vendor Contact (External)
  • AndrĂ© Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 293,384 Super User 2025 Season 1 on 10 Dec 2023 at 21:21:51
    Error "The user must have access to at least one vendor" on Vendor Login
    Hi Umair,
     
    Can you tell which security roles are assigned to this vendor? Is it having an external vendor role and the external user role?
  • Umair Jiwani Profile Picture
    Umair Jiwani 138 on 09 Dec 2023 at 21:09:10
    Error "The user must have access to at least one vendor" on Vendor Login
    Hi Andre, it's linked with Vendor 
  • AndrĂ© Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 293,384 Super User 2025 Season 1 on 07 Dec 2023 at 23:14:38
    Error "The user must have access to at least one vendor" on Vendor Login
    Hi Umair,
     
    Can you check if the user record for this vendor login is linked to a person which is a contact person for the vendor master record? If not, it will not know for what vendor the details should be presented.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

🌸 Community Spring Festival 2025 Challenge 🌸

Quick Links

🌸 Community Spring Festival 2025 Challenge 🌸

WIN Power Platform Community Conference 2025 tickets!

Jonas ”Jones” Melgaard – Community Spotlight

We are honored to recognize Jonas "Jones" Melgaard as our April 2025…

Kudos to the March Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 293,384 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 232,538 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,158 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans