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Finance | Project Operations, Human Resources, ...
Suggested Answer

IntegratedAuthenticationNotSupportedInChannel Error in OOB Copilot (FinOps)

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I am encountering the error “IntegratedAuthenticationNotSupportedInChannel” while using a custom agent within the out-of-the-box (OOB) Copilot for Finance and Operations.

Scenario:
The parent agent is the OOB Copilot for Finance and Operations.
A custom child agent is being invoked from the Sidecar.
The setup works correctly in Copilot Studio preview/testing.
However, when accessed via the Sidecar in Finance and Operations, it fails with the authentication error.

Troubleshooting Performed:
Modified the custom child agent’s security setting to “Authenticate manually.”
Noted that both parent and child agents must use the same authentication method.
Attempted to change the OOB Copilot for Finance and Operations agent authentication to “Authenticate manually.”
However, the Sign-in topic does not toggle on for the OOB agent, preventing alignment of authentication methods.

Issue:
It appears that Integrated Authentication is not supported in the Sidecar channel, and aligning authentication methods between the parent (OOB) and child agent is not functioning as expected.

Requesting guidance on:
Correct authentication configuration for OOB Copilot (Finance & Operations) when invoking a custom child agent from Sidecar.
Whether Integrated Authentication is supported in this channel.
Recommended approach to resolve authentication mismatch between parent and child agents.
Screenshot 2026-02-19 221737.png
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I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    302,821 Super User 2026 Season 1 on at
    Moved the question from the Dynamics 365 General to the Dynamics 365 Finance forum.
     
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    302,821 Super User 2026 Season 1 on at
    Hi,
     
    It is not possible to change the authentication of the Copilot for Finance and Operations agent used for the sidecar as it should run with the credentials of the user to ensure the correct security is applied when extending the sidecar with knowledge sources. 
     
    Can you tell more about your child agent and why it needs a manual authentication?
  • SK-18022136-0 Profile Picture
    on at

    Hi,


    The child agent is designed to handle specific business scenarios that extend the capabilities of the standard Finance and Operations Copilot, and it only calls Finance and Operations MCP data tools. Using Finance and Operations Preview version 10.0.47.

    I am encountering the IntegratedAuthenticationNotSupportedInChannel error when selecting “Authenticate with Microsoft” as the authentication method for the child agent.

    To troubleshoot this issue, I reconfigured the child agent to use Manual authentication. This change was made to verify whether the error is caused by the authentication method not being supported in the Sidecar channel.

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