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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / application Error Even...
Microsoft Dynamics AX (Archived)

application Error Event id 1000

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Posted on by Mayur Master 30

AX service stopped today during day time.  any suggestions on error below

Log Name:      Application

Source:        Application Error

Date:          11/02/2014 9:45:07 a.m.

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      SFDLAOS001.ivasp.net

Description:

Faulting application name: Ax32Serv.exe, version: 5.0.1500.3761, time stamp: 0x4cd5b887

Faulting module name: Ax32Serv.exe, version: 5.0.1500.3761, time stamp: 0x4cd5b887

Exception code: 0x40000015

Fault offset: 0x000000000065fa6e

Faulting process id: 0x4c8

Faulting application start time: 0x01cf1f2acee1b7c3

Faulting application path: D:\DynamicsAX\Server\FDL_AX2009_LIVE\Bin\Ax32Serv.exe

Faulting module path: D:\DynamicsAX\Server\FDL_AX2009_LIVE\Bin\Ax32Serv.exe

Report Id: 391537f5-9294-11e3-91b7-005056ad0039

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2014-02-10T20:45:07.000000000Z" />

    <EventRecordID>2759494</EventRecordID>

    <Channel>Application</Channel>

    <Computer>SFDLAOS001.ivasp.net</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Ax32Serv.exe</Data>

    <Data>5.0.1500.3761</Data>

    <Data>4cd5b887</Data>

    <Data>Ax32Serv.exe</Data>

    <Data>5.0.1500.3761</Data>

    <Data>4cd5b887</Data>

    <Data>40000015</Data>

    <Data>000000000065fa6e</Data>

    <Data>4c8</Data>

    <Data>01cf1f2acee1b7c3</Data>

    <Data>D:\DynamicsAX\Server\FDL_AX2009_LIVE\Bin\Ax32Serv.exe</Data>

    <Data>D:\DynamicsAX\Server\FDL_AX2009_LIVE\Bin\Ax32Serv.exe</Data>

    <Data>391537f5-9294-11e3-91b7-005056ad0039</Data>

  </EventData>

</Event>

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  • Suggested answer
    Denis Macchinetti Profile Picture
    Denis Macchinetti 16,444 on at
    RE: application Error Event id 1000

    Hi Mayur

    This issue can have many reason.

    I suggest you to stop AOS, delete the AXAPD.AOI file, Start AOS, Compile All application and Synchronize.

    Finally, delete also all *.auc files for every AX users.

    You can find them on C:\Users\username\AppData\Local

    If the error occur again, create a Crash Dump.

    Look at blogs.msdn.com/.../possibilities-to-create-memory-dumps-from-crashing-processes.aspx

    Now, you can open a Case in MS or analyze your self.

    Look also blogs.msdn.com/.../finding-the-x-stack-and-ax-user-with-public-symbols-in-ax2012.aspx

    Regards

  • Ameen1623 Profile Picture
    Ameen1623 on at
    RE: application Error Event id 1000

    Hi Denis Macchinetti,

    am new to this ax 2009... can you tell me where can we find this axapd.aoi and *.auc files in ax 2009..

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: application Error Event id 1000

    Hi

    I would suggest to use the most recommended crash analysis tool : Debug Diagnostic Tool

    Once you setup this to monitor the AOS process, it can generate enough information for the technical people to troubleshoot the issue:

    Download : support.microsoft.com/.../2580960

    how to setup : msdn.microsoft.com/.../ff420662.aspx

  • Denis Macchinetti Profile Picture
    Denis Macchinetti 16,444 on at
    RE: application Error Event id 1000

    Hi

    The AXAPD.AOI is located on AOS Server.

    It's related to the installation folder.

    By default, should be "C:\Program Files\Microsoft Dynamics AX\60\Server\InstanceName\bin\Appl\Standard"

    Instead, the AUC Files are located on the User folder, like C:\Users\USERNAME\AppData\Local

  • Ameen1623 Profile Picture
    Ameen1623 on at
    RE: application Error Event id 1000

    Dear all,

        am facing one issue in record level security..

    for particular form(sales quotation) i cannot able to set the record level security for that particular form.. while i try set security for the form for the field(customer account) the system throws me out and the services are automatically getting stopped..

    am facing this issue for the particular form alone...

    And there are now customization in the form and table.. but its quote confusing me not allowing me to set the security..

    there are no errors also..........

    please any one help me in this regard..

  • Denis Macchinetti Profile Picture
    Denis Macchinetti 16,444 on at
    RE: application Error Event id 1000

    Hi

    This topic isn't related this thread.

    Please, in order to make more easy the issues research, create another thread related the RLS

  • Ameen1623 Profile Picture
    Ameen1623 on at
    RE: application Error Event id 1000

    community.dynamics.com/.../194538

    i created a thread related to RLS.. pls give any solution for that thread

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: application Error Event id 1000

    Hi Denis,

    I am facing the same issue in AX 2012 R2, i followed your above mentioned path to delete the AXAPD.AOI, but there are so many files in "C:\Program Files\Microsoft Dynamics AX\60\Server\InstanceName\bin\Appl\Standard", should i delete all the files, because i can't find specific file "AXAPD.AOI". Please suggest.

    Thanks

  • Suggested answer
    Denis Macchinetti Profile Picture
    Denis Macchinetti 16,444 on at
    RE: application Error Event id 1000

    Hi Ali,

    AXAPD.AOI is only related to AX 2009.

    About AX 2012, follow the last answer on this old thread, community.dynamics.com/.../226368

    Happy new year!

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