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Hi everyone,
I’m using SendEmailRequest in C# with IssueSend = true to send emails in Dynamics 365. The email is actually being sent — the messageid is populated and deliveryattempts increments, so Server-Side Sync is processing it correctly.
The problem is that the email’s status still shows Draft and does not change to Sent or Completed. I’m not sure why this is happening. Could it be related to a plugin, workflow, or some other process that updates emails after sending?
Has anyone experienced a similar issue or can provide guidance on how to make sure the email status updates correctly after sending?
Thanks in advance for any help!
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