Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Power Automate Flows s...
Microsoft Dynamics 365 | Integration, Dataverse...
Unanswered

Power Automate Flows stop working after User deactivation

(1) ShareShare
ReportReport
Posted on by Kostas K 27
In our environments we had some Power Automate Flows that were made and owned by a user that got deactivated. After user deactivation, I changed the ownership and connections to our system user, we usually use for flows. But now flows are not triggered anymore. After many tries, I copied one of them, without making any change, and the copied one works.
Should I copy the rest, or there is any workaround for this?
Categories:
Dynamics 365 general
  • JamesForman Profile Picture
    JamesForman 20 on at
    Power Automate Flows stop working after User deactivation

    It seems like the flows might have residual permissions or settings tied to the deactivated user. Instead of copying them, try updating the connections and reassigning ownership properly for each flow. Ensure that the new system user has appropriate permissions and is the owner for the flows to trigger correctly.

  • Kostas K Profile Picture
    Kostas K 27 on at
    Power Automate Flows stop working after User deactivation
    I use standard dataverse connectors, like triggering when a record is modified. I don't get any errors, as the flows are never triggered. 
    We use a service account for flows, but these ones were made by a former employee, that forgot to change the running user and connections. 
    I would like not copy all of them, as I can understand there isn't any other solution 
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,961 Super User 2024 Season 2 on at
    Power Automate Flows stop working after User deactivation
    Hi Kostas,

    Of course you can take the route to copy the flows. What triggers are used for these flows? In case some flows are triggered, do you get errors?
    Anyway, it would be an option to have organization flows running using a service or admin account to prevent issues like this when users are leaving the company.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Congratulations 2024 Spotlight Honorees

Kudos to all of our 2024 community stars! 🎉

Meet the Top 10 leaders for December

Congratulations to our December super stars! 🥳

Share Your Event with the Community

Jump start your event engagement! 📢

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,961 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,717 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Get batch job history log from D365 FO to Power Automate

Product updates

Dynamics 365 release plans