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Issue Syncing Products and Product Price List in BC from D365 Sales

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Posted on by MRVIX

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I'm syncing Products from D365 Sales to BC, are these Price List Items equivalent to the Item Sales Prices in BC?

I'm getting this error when syncing the Price Lists from D365 Sales:

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Gerardo Rentería Ga... 25,555 Most Valuable Professional on at

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Hi, good day
I hope this can help you, and give you some hints.

Solved: Business Central & Dataverse Sales Order Line Sync Issues

Mapping the tables and fields to synchronize - Business Central | Microsoft Learn

You can also see more details about the error.

Share error details to get help from another user | Microsoft Learn

Best Regards
Gerardo

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Jainam M. Kothari 15,732 Super User 2026 Season 1 on at

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May this can help : https://learn.microsoft.com/en-us/dynamics365/sales/create-price-lists-price-list-items-define-pricing-products

https://learn.microsoft.com/en-us/dynamics365/business-central/across-prices-and-discounts?tabs=current-experience

https://learn.microsoft.com/en-us/dynamics365/business-central/admin-how-to-modify-table-mappings-for-synchronization

https://learn.microsoft.com/en-us/dynamics365/business-central/admin-prepare-dynamics-365-for-sales-for-integration

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OussamaSabbouh 12,808 Super User 2026 Season 1 on at

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Hello,

Sales Price List Items in D365 Sales sync to BC Sales Prices, but only if the price list is customer-specific.

Your error means the connector expected the Price List to map to a Customer, but it doesn’t — so the sync fails.

Regards,

Oussama Sabbouh

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YUN ZHU 99,055 Super User 2026 Season 1 on at

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Hopefully, the following discussion will give you some hints.

https://community.dynamics.com/forums/thread/details/?threadid=0f20b583-56d4-475d-afa4-451e21264e71

https://community.dynamics.com/forums/thread/details/?threadid=2adf6dd7-9508-f011-bae3-7c1e52643bb6

Thanks.

ZHU

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MRVIX 1,425 on at

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Hi all, thank you for your responses.

@OussamaSabbouh, it that the out of the box functionality in BC? aside from the Price List requiring a Customer linked to it, there is no direct Price List mapping with D365 CE? I'm trying to sync a master data of prices under a price group. Is that not possible with BC?

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