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Customer experience | Sales, Customer Insights,...

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User Not showing in Conversation Intelligence dashboard

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Posted on by CU17030755-0

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We added a new User in our organisation But while checking in Conversation intelligence dashboard user is not showing

But In team members section the user is showing

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Dynamics 365 Sales

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Zhilan 106 on at

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Hello,

D365 Sales Insights are not updating out of nowhere you need to assign security role to the user and share the app with them,
give them security role through power apps sharing feature or in power platform admin center manage user's security you'll be fine.

Good luck.
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