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Supply chain | Supply Chain Management, Commerce
Suggested Answer

Quality order uses default receipt location instead of actual physical receipt location

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Posted on by 211
Hi Team
 
We are using multiple physical receipt locations in the warehouse. To support this, we have configured one virtual location and mapped it as the Default receipt location at the warehouse level.
During receiving, we use PO Pick and Put to move inventory from the virtual receipt location to the actual physical receipt location where the goods are physically stored.
We are also using Quality orders. After registration or product receipt, the system automatically creates a quality order. However, the location on the quality order is always set to the Default receipt location (virtual location), even though the goods are physically present in a different receipt location.
Because of this, the quality order does not reflect the actual physical location of the material, which creates confusion for the quality team.
My questions are:
  • Why does the system take the Default receipt location instead of the actual physical receipt location?
  • Is there any standard setup or configuration that allows the quality order to capture the real receipt location?
  • Or is this standard D365 Finance and Operations behavior by design?
I have the same question (0)
  • Suggested answer
    Laurens vd Tang Profile Picture
    4,012 Super User 2025 Season 2 on at
    Hello Shubham,
     
    I think the main reason is that many companies have a default receipt area. Dynamics 365 SCM is used by many companies, and therefore it is designed to support multiple and diverse organizations.
     
    I believe there is no configuration option to change the default receipt location for a quality order. The default receipt location is always inherited from the warehouse.
     
    In other words, this is standard behavior in Dynamics 365 SCM. However, you might consider raising an idea on the Ideas portal.
     
    Link to the ideas portal: https://experience.dynamics.com/ideas/ 
     
    Best regards,
    Laurens van der Tang

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