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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Custom Sales Order Wor...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Custom Sales Order Workflow does not show in D365

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Posted on by Darec 7

Hi, 
I created a customer SO workflow from scratch in Visual Studio. After build and sync I am able to see the base enum (workflow status) on the SO header but when I go to sales and marketing workflow, I cannot see the workflow I created to add and configure. I am new to this so I am wondering if I forgot a very simple setup. Here is the link to the article I followed to create it (see step 1 and 2 AX2012/D365FnO – WHAT IS WORKFLOW AND HOW WE CAN DEVELOP CUSTOM WORKFLOW IN D365FNO USING X++ – D365FnO). 

Thanks for your help! 

Categories:
Dynamics 365 Supply Chain Management
I have the same question (0)
  • Subra Profile Picture
    Subra 2,173 Super User 2026 Season 2 on at

    Hi @Darec 

    Could you please create a new SO and check the workflow has been enabled?

    Thanks,
    Subra

  • Subra Profile Picture
    Subra 2,173 Super User 2026 Season 2 on at

    Hi @Darec 

    Additionally, did you added any condition to enable the workflow?

    Thanks,
    Subra

  • Suggested answer
    Waed Ayyad Profile Picture
    Waed Ayyad 9,216 Super User 2026 Season 2 on at

    Hi @Darec ,

    What is your workflow category? Are you sure the workflow in Sales and marketing? Did you check Account receivable? Make sure workflow category is the same as other workflows in Sales and Marketing module.

     

    Thanks,

    Waed Ayyad

    If this helped, please mark it as "Verified" for others facing the same issue

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