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Finance | Project Operations, Human Resources, ...
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Supplier communication agent

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Posted on by 136
 Hi All,

  We configured the Supplier Communication Agent (SCA) in D365 Finance & Operations around 7 months ago by following Microsoft document and fast track videos. At that time we tested for  'Emails from vendors' scenario, it worked fine.

Now , later when a po confirmation mail is sent to configured mail box, the flow - 
Speed up updates in purchase orders using a Supplier Communications Agent
and it extracting the information from mail body and passing it to theSupplier Communications Agent - inbound copilot agent.

1.But the mail which sent to configured mail is not coming to the - Follow up emails form in d365 fo.
2.I checked all the supplier communication agent configuration and set up, everything seems to good still not getting that mail into d365 fo.
3.And we have enabled pay as you go for copilot studio
4.still not able to get why the emails not coming to the d365 fo, is there anything need to check.

 
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