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Small and medium business | Business Central, N...
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Shopify | Orders not created in Business Central

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Posted on by 93
Hi forum members,
 
We use the Shopify Connector to sync data between Shopify and Business Central.
The order sync is done "automatically". To ensure all orders are synced we also run a job queue with report 30104 with filters (fully paid = Yes & Financial Status = Paid|Partially Refunded|Refunded).
 
Occasionaly shopify orders ar not synced to Business Central.  
 
We have tried to run report 30104
  • Without any filter
  • With a filter on the shopify number
 
Unfortunately the orders do not end up in Business Central.
 
Does someone know why this sometimes happens? And how we can fix this?
 
We have two examples:
 
 
Hopefully someone of you knows the answer for this unexpected behaviour.
 
 
Thank you!
 
Lianne Elzenga
 
 
 
I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    101,691 Super User 2026 Season 1 on at
    Hi, hope the following can give you some hints.
    Troubleshooting the Shopify and Business Central synchronization
     
    Thanks
    ZHU

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