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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Licenses usage summary...
Finance | Project Operations, Human Resources, ...
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Licenses usage summary 10.0.46 (10.0.2428.63)

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Posted on by Sridhar Narayanan 1,104
Hi Experts,
 
User Role Licenses tab in "Licenses usage summary" form is not displaying any data.
 
 
Required features are enabled
 
As per the MS documentation https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/sysadmin/security-gov-license-usage-summary#understanding-license-usage-summary. "User Role Licenses" must display User roles and respective license and license quantity.
However, other tabs "Role licenses", "Duty licenses" and "Privilege licenses" are displaying data.
 
Any help on this is much appreciated.
 
Regards,
Sridhar Narayanan
 
 
Categories:
Dynamics 365 Finance
Microsoft Dynamics AX
I have the same question (0)
  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 303,730 Super User 2026 Season 1 on at
    HI Sridhar,
     
    Can you tell me what deployment type is this environment? The license details are not available in local OneBox development environments (VHD) and also not in Tier-1 cloud hosted environments (CHE). 
     
    In case this is a production environment, sandbox or UDE, then it should have data. Note that disabled users, users without roles, system administrators, integration users, device users, and external users are excluded from the reporting. If this is e.g. a UDE where only one user is enabled who is also the administrator, then the page can be empty.
  • Sridhar Narayanan Profile Picture
    Sridhar Narayanan 1,104 on at
    Hi Andre
     
    Thank you very much and you are spot on.
     
    Its a UDE environment and after removing system admin role assigning other roles, I could see data in User Role Licenses tab in "Licenses usage summary" form.
     
    Thank you
    Sridhar Narayanan

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