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Microsoft Dynamics 365 | Integration, Dataverse...
Answered

License requirement for BackUp Restore of D365 environment

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Posted on by 70
Hello,
 
We have a D365 setup and environment (production). We plan to take a backup and restore it in a Sandbox environment.
Can someone please provide me inputs on what licensing implications it may have?
 
I understand that the storage used would be doubled.
Is there anything else we should be considering?
 
Thanks in advance for the help!
Amrita
 
 
 
I have the same question (0)
  • Anthony Blake Profile Picture
    2,956 Super User 2025 Season 2 on at
     
    Which version of D365 are you using?
     
    Anthony
  • AmritaSengupta Profile Picture
    70 on at
    Anthony, 
     
    It is Microsoft Dynamics 365 - 2025 release.
    I am accessing it through the power platform.
     
    Thanks!
    Amrita
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    300,917 Super User 2025 Season 2 on at
    Can you tell us what Dynamics 365 application this question is related to? There are several different solutions in the Dynamics 365 family, like: Sales, Finance, Supply Chain Management, Project Operations, and Customer Insights.
     
    Anyway, if the same users will access the sandbox, I do assume they already have a license. In that case, you only need to take care of the available storage capacity.
  • AmritaSengupta Profile Picture
    70 on at
     
    I am using Customer Service Hub.
    But your answer clarifies my question. I am looking forward to restore the backup for a brief requirement.
    I wanted to clarify the licensing requirements before proceeding.
  • Verified answer
    DAnny3211 Profile Picture
    11,397 on at

    Hello,

    Thank you for your question regarding the backup and restore process in Dynamics 365.

    When restoring a production environment to a sandbox, there are a few important considerations from a licensing and storage perspective:

    1. Storage Consumption

    As you correctly noted, restoring a production environment to a sandbox will effectively double the storage usage, since both environments will contain a full copy of the data. This may impact your entitlement-based storage limits, and any excess usage could incur additional charges.

    2. Licensing

    There are no additional license requirements for performing a backup and restore operation between environments, provided both environments are within the same tenant and are covered under your existing Dynamics 365 subscription. Sandbox environments are included in most D365 plans, but the number and type of sandboxes available may vary depending on your licensing tier.

    3. Data Compliance and Security

    Ensure that restoring production data into a sandbox does not violate any data protection policies, especially if the sandbox is used for development or testing purposes. You may need to mask or anonymize sensitive data depending on your organization's compliance requirements.

    4. Environment Type

    Make sure the target environment is correctly set as a sandbox to avoid any unintended use of production-level features or integrations.

    5. Automation and Integrations

    After restoring, review and disable any automated workflows, integrations, or connectors that should not run in a sandbox environment to prevent unintended data processing or external communication.

    If this response addresses your question, please consider marking it as accepted so it may assist others with similar concerns.

    Best regards.

  • AmritaSengupta Profile Picture
    70 on at

    Thanks a lot for the exhaustive list, @DAnny3211.
    It is very helpful!

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