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Session Id : ALlkJum4uhSK/rOnV+FnMb
Microsoft Dynamics GP (Archived)

User login problem in Great Plains Dynamics 5.5

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Posted on 12 May 2009 13:31:41 by 1,652

A user is trying to login to Great Plains Dynamics 5.5 and is getting the following error message:

Your login has been removed from the user activity file and you cannot be in the accounting system. 

What needs to be done to resolve this?

 

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  • Community Member Profile Picture
    Community Member Microsoft Employee on 13 May 2009 at 06:50:36
    Re: User login problem in Great Plains Dynamics 5.5

    Hi, get everyone to log out and clear the activity file.

    • If your database is MSSQL...run 'delete activity' against the dynamics database in query analyser.
    • If its Pervasive SQL...rename the activity.btr file to be say, activity.old (from memory this table is in the System folder ???)
    • If its c-Tree, rename the activity.dat and activity.idx...to be activity.datold and .idxold. (Found inthe system folder as well) - Not sure if C-tree was still used with 5.5 but I suppose its possible.

    Davids right. Look seriously at upgrading. From just a business risk viewpoint 5.5 is no longer supported by Microsoft. 

  • winthropdc Profile Picture
    winthropdc on 13 May 2009 at 05:34:41
    Re: User login problem in Great Plains Dynamics 5.5

    What platform are you running on?

    This error normally would occur when a user is already logged in and their Activity record is removed.

    You can get all users out and clear the activity table to get a clean start.

    PS: It is really time to upgrade: v5.5 has not be a supported version for a very long time.

    David Musgrave [MSFT]
    Escalation Engineer - Microsoft Dynamics GP
    Microsoft Dynamics Support - Asia Pacific

    Microsoft Dynamics (formerly Microsoft Business Solutions)
    http://www.microsoft.com/Dynamics

    mailto:David.Musgrave@online.microsoft.com
    http://blogs.msdn.com/DevelopingForDynamicsGP

    Any views contained within are my personal views and not necessarily Microsoft policy.
    This posting is provided "AS IS" with no warranties, and confers no rights. 

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