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Small and medium business | Business Central, N...

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Email setup error

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Posted on by David Tailor

914

Hello,

am configuring email setup on Business Central (cloud version).
i add business gmail account like: ar.at.domain.org

i got an error when i did test email with this configuration:

this is the error:

any idea?

Regards,

David

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Teagen Boll 3,557 Super User 2026 Season 2 on at

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Usually if you get an authentication error with SMTP setup it's because you need to check your username and password. In your case the user name might not be the same as the email address. I have seen with gmail and other external SMTP accounts you may have a user name that could be separate from the email adddress being used such as a noreply@smtp.domain.com.

You may want to check settings under google as well. There may be a workspace email or other email that you can try for authentication.

Best,

Teagen Boll
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