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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / subscription and recur...
Small and medium business | Business Central, N...
Suggested answer

subscription and recurring billing module

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Posted on by Talha Yaseen 60

Hello,
suppose i have a company where I organize tours for people to different places. For one customer, I sent an instructor to conduct the tour, and I charged the customer the full fee for the tour. I have already posted the general ledger entries for the tour fees. However, from the starting day, I provided food and accommodation expenses for the instructor, and I need to recover these expenses from the customer as well.

How can I reverse the posted general ledger entries or adjust the amounts so that I can charge the customer for the expenses incurred for the instructor’s food and accommodation?

Currently, I am using service commitment, service object, and customer contract along with recurring billing for monthly fee deductions. Can I reverse the posted entries on the customer contract or add the amount to it, or is there another method to achieve this?

Categories:
Dynamics 365 Business Central
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 25,565 Super User 2024 Season 2 on at
    subscription and recurring billing module
    I agree with Ben - a regular sales order or invoice would make more sense. If you want to compare expenses versus revenue for a tour, the Projects module could be an option. You could create an ongoing project for a specific type of tour, but this would only be necessary if you require that level of analysis.
     
  • Suggested answer
    Ben Baxter Profile Picture
    Ben Baxter 5,120 Super User 2024 Season 2 on at
    subscription and recurring billing module
    I'm not sure why you're using the Subscription billing module for what sounds like a one-off type of sale.  I would simply bill everything you described through a Sales Invoice.  I would leave the initial tour fee as a billed event, and I would create a second Sales Invoice for the expenses incurred.  Is there a reason you are trying to back out the prior billing before billing for the additional services?
     
    If you want everything on a single order, you could use a Sales Order instead of a Sales Invoice, which will allow you to invoice for the individual lines separately while still maintaining a single original order.
     
    Best Regards,
    Ben Baxter
    Accent Software Inc

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