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After Dynamics 365 home was depracated (following up the roadmap), Business Central's icon was not moved and is still not available through Microsoft 365 app launcher, in the Business App tab.
https://docs.microsoft.com/en-us/power-platform/important-changes-coming#dynamics-365-home-is-deprecated
Quickly navigate apps with the Microsoft 365 app launcher - Power Platform | Microsoft Docs
I know some workarounds, but would appreciate to know any "By-Design" solution for making available this online app for users?
Thanks a lot!
Hello,
As long as the user is assigned a valid Business Central license, it should be showing up under the 'Business Apps' section of the app launcher.All apps | Microsoft OfficeIt might take a day after assigning a license? Have the user Cntrl+F5 refresh the page if it's not showing up to make sure it's not a caching issue.Thanks,
Thanks for your reply Chris!
Initially I thought that it was a caching issue. But It keeps happening. Not only for my environment but in others I am delegated admin.
Any other thoughts? Is it a bug, where should I report it?
Thanks!
Are you signed into a customer environment with your Delegated Admin (partner) creds and expecting to see it? You don't technically have a license, so I wouldn't expect it to show up for you if that is how you're signed in.
Thanks for answering again Chris! I just expect to see it in the environment I have appropriate license for.
I am just referring that the customer I also resell to (and for which I am delegated admin) are also experiencing this same issue with their own licensed users.
I thought it may be a general issue?
Just wanted to update you that I am searching for a better answer to this. I'll update this thread when I have more information.
If the Icon is not showing up for more than a couple days, all you can do is open a support ticket. There is a service that is supposed to be refreshing what is shown on that page. We would need a ticket internally to have it looked at for a specific customer tenant that is not updating correctly.
I understand. Thank you for your input. Should it be done in Azure Active Directory support, or in Power Platform D365 Business Central Support?
Again thanks!
Hi, if this is more urgent, you can temporarily add a custom app launcher.
https://docs.microsoft.com/en-US/microsoft-365/admin/manage/customize-the-app-launcher?WT.mc_id=365AdminCSH_inproduct&view=o365-worldwide
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