Security Option is missing for Global Admin

(0) Share

Report

Posted on by Victor Shostak

Hello,

Was hoping for any hint. I'm using Dynamics 365 trial, one user with Global Admin, "Security" option under Setting -> System is missing. What am I missing?

Thanks!

I have the same question (0)

All responses (11)

Answers (2)

André Arnaud de Cal... 301,095 Super User 2025 Season 2 on at

Like (0)

Report

Hi Victor,

Did you signup for a trial on trials.dynamics.com? In that case, you don't have all features available. Some security and administration parts have been disabled to prevent incorrect setup.

Was this reply helpful? Yes No
Suggested answer

gdas 50,091 Moderator on at

Like (0)

Report

Hi Victor ,

Can you try with this login with different system admin user -

community.dynamics.com/.../dynamics-365-promote-to-admin

Was this reply helpful? Yes No
Victor Shostak 10 on at

Like (0)

Report

Yes it is trial. I signed up for trials in past but security option never been missing. Is there a new process to set up?

Was this reply helpful? Yes No
Victor Shostak 10 on at

Like (0)

Report

I've created a another user with Global Admin role, tried adding Dynamic Admin role, switched instance PROD<->Sandbox, nothing helped.

"Promote to Admin" seems an option in Users view which is under Security Section where I don't have a link to. Ideas?

What I have under Global Admin role:

Was this reply helpful? Yes No
Suggested answer

RaviKashyap 55,410 Moderator on at

Like (0)

Report

Hi,

Can you try accessing the link directly and see if you are able to access?

yourorg.crm.dynamics.com/.../adminsecurity_area.aspx

You need to change your org in the above url. If this works then this means that the menu is not available in the sitemap and adding it to sitemap should fix your issue.

Hope this helps.

Was this reply helpful? Yes No
Victor Shostak 10 on at

Like (0)

Report

Thanks Ravi, can you tell what goes between /.../? I'm getting 404

Was this reply helpful? Yes No
Suggested answer

Victor Shostak 10 on at

Like (0)

Report

Ok, got it! Work, thanks! Not sure it got disconnected.

Was this reply helpful? Yes No
Verified answer

RaviKashyap 55,410 Moderator on at

Like (2)

Report

Just in case if you are still unsure-

https://testorgoct.crm6.dynamics.com/tools/AdminSecurity/adminsecurity_area.aspx?sitemappath=Settings%7cSystem_Setting%7cnav_security&pagemode=iframe

Was this reply helpful? Yes No
Victor Shostak 10 on at

Like (0)

Report

Updated site map to include Security, works.

I might re-recreate the trial but on live PROD, how would you in general go about finding each option URL? Is there way to reset Site Navigation to default?

Was this reply helpful? Yes No
Verified answer

User 126 on at

Like (1)

Report

Many settings (including Security) have now moved to the Dynamics 365 Admin Centre. Enough to drive one mad.

Navigate to: Microsoft 365 admin center >> Dynamics 365 >> click on the environment & Edit >> Settings[View:/cfs-file/__key/communityserver-discussions-components-files/761/7723.2019_2D00_11_2D00_08_5F00_13_2D00_56_2D00_46.mp4:320:240]

Was this reply helpful? Yes No