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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Update 25.0 -installed...
Small and medium business | Business Central, N...
Answered

Update 25.0 -installed extensions is not compatible

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Posted on by Leila Gulliver 20
Good Morning, 
 
We are trying to update our sandbox environment to V 25.0 for testing however it keeps failing due to the below error.  
 
 
[ { "ExtensionId": "4aadc1a9-c361-4b86-a749-139a492026a0", "ExtensionName": "Jet Library for Business Central", "ExtensionPublisher": "Jet Global Data Technologies", "ExtensionVersion": "1.24.5.1361", "PublishedAs": "Global", "Messages": [ "Codeunits/COD70002600.al (1810,30) - Error AL0433: Table 'User Metadata' is removed. Reason: Support for V1 personalizations has been deprecated. User personalizations are now stored in the User Page Metadata table.. Tag: 25.0." ] } ]
 
We have raised a ticket with our support partner but i was wondering if anyone else has experienced  this issues and what action was taken to resolve. 
 
Any help or advise would be much appreciated
 
Kind regards
 
Leila
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Verified answer
    Sacha E Profile Picture
    Sacha E 246 on at
    We had exactly the same issue - the resolution was to uninstall the Jet extensions from Jet Global Data Technologies and install them again from insightsoftware.
    You can do this via Extension Management in BC. Uninstall the old ones before installing the new and then you should be able to upgrade to 25.0.
    When you delete the old extensions the following will most likely pop up.
    I was informed that Jet had confirmed it was OK to elect to delete the data.
     
  • Imran K Profile Picture
    Imran K 29 on at
    Yes this was faced with one of customers
     
    resolution was to uninstall Jet extensions with delete the data. Then install the Jet Report extension published by insightsoftware from the Extension Marketplace.
     
     
     
     
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,331 Super User 2025 Season 2 on at
    This is apparently a problem with Jet Global Data Technologies, they have modified the extension and it is causing the upgrade to fail.
    The easiest way is to uninstall -> upgrade -> reinstall.
    This does not result in data loss.
     
    Thanks.
    ZHU

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