No General Ledger journal header Post button for user

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Posted on by jerhsysacct

We have a user in D365 who has been assigned the following standard roles.

Accountant

Accounting Supervisor

Accounting Manager

For all organisations in our instance. After this user created a normal GL journal and had it approved, the expectation was that they would be able to "Post it to the ledger. However, when trying to do so, the GL journal cannot be posted by the user. This is their view where there is no Post button.

This is my view of the same journal where I as sysadmin can see the Post option.

The user has no personalisations and the button is not hidden. Any ideas why this might be the case for this user?

thanks

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André Arnaud de Cal... 299,024 Super User 2025 Season 2 on at

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RE: No General Ledger journal header Post button for user

Hi Joe,

In your initial question, you didn't mention that the Project assistant role was assigned to this user. This role has out of the box 'Deny' permissions for the button PostJournal on the form LedgerJournalTable. Deny permissions has a higher priority above the grant permissions, hence the button was not available.

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Ankit Life 681 on at

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RE: No General Ledger journal header Post button for user

Hi jerhsysacct ,

Welcome. Please mark the answer verified, if issue is resolved.

Regards,

Ankit Arora

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jerhsysacct 67 on at

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RE: No General Ledger journal header Post button for user

Hi Ankit

It would appear that by removing project assistant that the POST button reappears! Thanks

Any idea why this role would be causing a conflict? They seem quite unrelated!

Thanks for your help - much appreciated!

Joe

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André Arnaud de Cal... 299,024 Super User 2025 Season 2 on at

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RE: No General Ledger journal header Post button for user

You mention that you can see the post button, do you have the same roles as this user or do you have the system administrator role?

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jerhsysacct 67 on at

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RE: No General Ledger journal header Post button for user

Hi Prem

I have reset usage data and user still has the same issue,

thanks

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Sheela Ningappa on at

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RE: No General Ledger journal header Post button for user

HI,

Can you please disable the approval workflow option and check if you are able to see the Post button.

Thanks,

Sheela

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Ankit Life 681 on at

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RE: No General Ledger journal header Post button for user

Hi,

Could you please suggest what are the other roles assigned to this user? Is there any assistant role like Project assistant is assigned to User?

Regards,

Ankit Arora

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jerhsysacct 67 on at

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RE: No General Ledger journal header Post button for user

Hi Osman

there are no posting restrictions on the journal name

thanks

Joe

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Prem Kumar Bachu 3,418 on at

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RE: No General Ledger journal header Post button for user

Hi,

Can you "reset usage data" for that user in user options and try. And also if possible delete that user and create again with same set of user roles.

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OsmanIstanbul 2,818 on at

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RE: No General Ledger journal header Post button for user

Hi

Could you please check journal restrictions for the journal name?

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