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Our client passes credit card surcharges to their B2B customers. The surcharge is simple, flat % fee of net sales price for the order. Since B2B supports the ability to pay on account, we are looking to support the surcharge fee application through 2 flows.
Flow 1 - pay for order via credit card
Customer creates order and applies a credit card method of payment to the order. Our issue is associating a charge to the method of payment. Recently, discounts by payment method type became available but I am unaware of the ability to associate a charge to a method of payment. Is this going to require an extension or is there base functionality to support the association of an auto charge to a retail method of payment?
Flow 2 - pay for order on account, apply payment to invoice via credit card
Customer creates order and puts the order on account. The sales order flow is completed and the invoice is generated. The customer views the open invoice on their account page on the B2B site. When paying the selected invoice/s, they use a Credit Card. Is there anything on the roadmap to support the ability to add a charge to an order when a B2B customer is paying an invoice on the B2B site?
Interested to hear if any other customers/business partners have implemented similar functionality.
Thanks
Hi Nicholas,
We currently do not have OOB charges on methods of payment but please check Omni-channel advanced auto charges doc as it might help in any way:
docs.microsoft.com/.../omni-auto-charges
I will leave this for the community to answer. Let's see if anybody has experienced the same and can advise for you anything. If I find any information related to your question, I will share with you.
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