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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / engineering change ord...
Supply chain | Supply Chain Management, Commerce
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engineering change order/new item/process

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Posted on by Ela_Na 100

Hi All,

Did anybody struggle with the following error?

I created new engineering change order and just added a new item (Impact: New product)

Validation went ok

Approvement went ok

When I tried to Process it I have the following error:

Cannot edit a record in Inventory module parameters (InventTableModule). An update conflict occurred due to another user process deleting the record or changing one or more fields in the record.

I have the same question (0)
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 300,917 Super User 2025 Season 2 on at

    Hi Ela,

    Do you have customizations in this environment? If not, I would suggest to search for possible known issues on LCS issue search. If you can't find a hit then create an incident for Microsoft Support.

  • Ela_Na Profile Picture
    Ela_Na 100 on at

    For sure there are no customisations at all :-(

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 300,917 Super User 2025 Season 2 on at

    Hi Ela,

    Like mentioned above, in this case, check LCS issue search or create a support request for Microsoft.

  • Verified answer
    Gabriel Sotiriu Profile Picture
    Gabriel Sotiriu on at

    Hello,

    The given table is holding (mainly) the information about item price as seen under the item setup on Purchase fast-tab, Sell fast-tab and Manage costs fast-tab.

    When the item is created (by processing the ECO), data for the given item should be inserted in this table.

    For some reason, logic tries to update one of the item records that has just been created.

    Maybe, using a different item as template on Product release policies setup may help.

    If not, I would suggest to log a support case to have the situation being investigated.

    Best regards,

    Gabriel

  • Ela_Na Profile Picture
    Ela_Na 100 on at

    Gabriel,

    Good point!

    I tried with using engineering category without release policy - it works.

    It also works with another release policy with another template item. 

    I think there should be a bug somewhere there. The most important is that I have a solution.

    For newly created engineering products I shouldn't use release policy with a template. Just in case...

    Thanks.

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