We get the following errors like the following trying to dispose of certain fixed assets using the FA G/L Journal:
Amount 2,560.405400109589 must be rounded in gL Journal
Notice the large number of decimal places. The VAR that migrated our FA's last December put the first depreciation record in with this value: 256.424599890411
I ventured to round the current asset value, using the FA G/L Journal. The system does not let you enter fractional pennies.
I ventured to round using the same configuration package the original VAR used. He used FA Journal Lines (not FA G/L Journal). Two issues with that: Upon package import, the Amount is now rounded to a penny. I'm not sure how he got those fractional pennies in in the first place. Second issue: Also, the system no longer let's you post depreciation or acquisition to use FA Journal, it is saying the FA G/L Journal is required. The FA G/L Journal doesn't like fractional pennies.
Efforts to cancel or correct the original high-precision deprecation only result in compensating entries that are rounded to a penny. The fractional pennies remain.
Our current VAR is having trouble getting Microsoft to respond, diagnose, and provide recommendations. It seems like everyone is too busy.
Any idea how to fix this? Or where to get help?