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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Gen Ledger Posted Entr...
Small and medium business | Business Central, N...
Answered

Gen Ledger Posted Entries not showing

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Posted on by aqeel2020uae 287
Dears.
 
I am posting transactions Opening Balances and other JVS showing in Ledger Entries but not showing in Posted General Journal ?
 
 
Empty ???
 
 
Thanks in Advance.
 
 
 
Categories:
Dynamics 365 Business Central
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  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 20,441 Super User 2025 Season 2 on at
     
     
    Check is it true or not for the specific template which you are using.
  • Suggested answer
    Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 25,225 Most Valuable Professional on at
  • Valentin Castravet Profile Picture
    Valentin Castravet 31,481 Super User 2025 Season 2 on at
    By default, the "Posted General Journal" functionality is not activated. To enable it, go to the "General Journal Templates" page and check the "Copy to Posted Jnl. Lines" field for the journal templates you want to save in the posted general journals page. Once this field is checked, any new journals you post will be automatically saved going forward. Unfortunately, the previously posted journals will not be copied over to the "Posted General Journal" page.
     
     
     
     
     
  • Suggested answer
    Saif Ali Sabri Profile Picture
    Saif Ali Sabri 2,351 Super User 2025 Season 2 on at

    If you’re seeing transactions in General Ledger Entries but not in the Posted General Journal in Dynamics 365, this discrepancy could be due to the following reasons:

    Possible Causes and Explanations

    1. Direct Posting to General Ledger:

      • In Dynamics 365, if you’re posting transactions directly through the General Ledger module (e.g., by using General Journal for Opening Balances or other Journal Vouchers), these entries will reflect in the Ledger Entries (GL account balances and transactions), but they may not appear in the Posted General Journals form.
      • This is because Posted General Journal entries are typically intended to reflect only specific types of posted journals rather than every single general ledger entry.

    2. Opening Balance Journals:

      • Sometimes, Opening Balance journals, particularly those entered through data migration or special configurations, may not appear in the Posted General Journal form if they are posted directly to the ledger without being linked to a standard journal workflow.
      • This can happen if the opening balances are loaded through a separate process or import function, especially if these were created outside the standard journal posting flow.

    3. Custom Journals or Integration-Posted Entries:

      • If your system uses custom integrations, third-party add-ons, or custom journal setups to load data directly into the ledger, these entries may not appear in the Posted General Journal list.
      • Custom imports or integrations might bypass the standard journal posting process, which would lead to the entries showing in General Ledger Entries but not under Posted General Journal.

    4. Filtering or Security Roles:

      • Verify that there are no filters applied in the Posted General Journals view. Sometimes, pre-set filters can limit the view to only show certain types of journals.
      • Additionally, ensure that your security role permits viewing all types of posted journal entries. Limited access can sometimes cause some entries to be hidden from view.

    Troubleshooting Steps

    To further investigate and resolve this issue, follow these steps:

    1. Verify Journal Posting Process:

      • When posting transactions, ensure that they are posted using a standard General Journal or Opening Balance Journal rather than through a direct ledger import.
      • Standard posted journals should appear in both Ledger Entries and Posted General Journals. However, if the posting was done directly in the GL without using a journal, the entries may only show in Ledger Entries.

    2. Check the Source of the Transactions:

      • Go to General ledger > Inquiries and reports > Voucher transactions. Look up the specific vouchers you posted as opening balances or JVs.
      • Verify the journal name and source. If the source is not linked to a standard journal, this may explain why it’s missing from Posted General Journals.

    3. Review Security Role Permissions:

      • Go to System administration > Security configuration and check the permissions for the Posted General Journal form. Ensure your user role has permission to view all journal types.
      • Sometimes, restrictive roles only allow access to specific journal types, which could limit what you see in the Posted General Journals form.

    4. Check Journal Names and Journal Types:

      • Some journals are configured with specific types, which can affect their visibility in certain forms. For example, journals marked as Opening Balance or Adjustment Journal might not show up in Posted General Journals depending on the configuration.
      • Check General ledger > Journal names > Journal names and verify the Journal type for each journal you’re using. Journals with types other than "General" may behave differently.

    5. Test with a New Journal Entry:

      • As a test, create a new General Journal entry (not an opening balance or adjustment entry) and post it.
      • Check if this entry appears in both General Ledger Entries and Posted General Journals. If this test entry appears in Posted General Journals, it indicates that the issue may be related to the specific type of journal or posting method you used for the other entries.

    Common Configuration Issues

    • Journal Types and Posting Profiles: If specific journal types are configured to post directly to the GL without going through the normal posting workflow, they may not appear in Posted General Journals.
    • System Customizations: Customizations or specific modules for data migration can alter the behavior of posted entries, making them skip the standard journal tracking.

    Summary

    In short, entries that appear in General Ledger Entries but not in Posted General Journals are often directly posted to the ledger without going through the standard journal workflow. Ensure that transactions are posted using a General Journal or another standard journal type, and double-check security roles and filters.

    If you still cannot see your entries in the Posted General Journals form after these checks, it may be helpful to consult with your system administrator or Dynamics 365 support to review specific configurations or customizations in your environment.

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 95,729 Super User 2025 Season 2 on at
    Hi, hope the following helps as well.
    New Posted General Journal page in Dynamics 365 Business Central 2020 Release Wave 2
     
    Thanks.
    ZHU

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